Out-of-hours enquiries for law firms
Tuesday evening.
Your office is closed.
Without cover, she waits until morning and may call another firm first.With EngageAI, she hears from you within a minute.
EngageAI saves it, issues a reference and checks she isn't already a client.
The case appears in your case management system, and nobody on your team types it in.
Your AI assistant rings 47 seconds after the form arrives, inside the calling hours you set.
A message from your own business account says who called and why.
Sorry, bath time! 8pm is fine.19:52Sophie asks only your approved questions. She passes the compensation question to your solicitors and books a callback.
The summary, answers, recording, transcript and WhatsApp messages sit under one reference.
Wednesday morning.
Your team logs on.
Six qualified tenants are waiting for a solicitor's call, each with a full case file.
Not one was typed in by hand.At month end, EngageAI works your uncontacted leads again by text and call.
See how it works and book a call
An illustration of the process. The tenant, the details and the numbers are invented.EngageAI works alongside your existing case management system.